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getting back my old accounts

Whitewolf of *VK*

Sage
Stratics Veteran
Stratics Legend
#1
ok i been tryin for awhile now to get back my old acounts, i have sent email to support a few times, i list all the characters names on the account, the email for the account, the name and even the password to the account, and i always get the same response back, they send the info for the acount i just started. your player base is very low, you would figure you want people to open thier old accounts back up and start paying for them. i dont understand if i have the name and password why i cant just go type it in and get access to my account. is there a phone number i can call to actualy talk to a real life person?
 

Petra Fyde

Peerless Chatterbox
Alumni
Stratics Veteran
Stratics Legend
#2